Last Updated: JUNE 25, 2024.
The terms of use (hereinafter called Terms) governing access for GORYDA Application services, content and website. Take note that before using any of the GORDYA services, you are required to read, understand and agree to the terms or consult an interpreter to explain words which may appear difficult to you PLEASE READ THESE TERMS CAREFULLY AS THEY CONSTITUTE A BINDING CONTRACT BETWEEN YOU AND GORYDA.
GORYDA services constitute your agreement to be bound by these Terms, and to create a contractual relationship between you and GORYDA. If you do not agree to these terms, you may refuse access or decline use of GORYDA services. GORYDA reserves the exclusive right to terminate these Terms or any services with respect to you, or generally rescind from offering the services or any portion thereof, at any time for any reason. Substituted or Additional Terms may apply to some of GORYDA services such as policies for a particular event, activity or promotion, and such Additional Terms will be disclose to you in connection with the applicable services. Additional Terms shall be deemed a part of the Terms of available services. GORYDA may notify users, customers or its employee the amendment of the Terms related to the services from time to time by posting the updated Terms to its website, or any available medium it uses to disseminate information. Your continued access or use of the services after such posting constitutes your acceptance to be bound by the Terms, as amended.
License Grant for Use
GORYDA grants you a revocable, non-exclusive, non-transferable, limited right to (a) access, install and use the Application service on your devices solely in connection with your use of the services (b) access and use any content, information and related material that may be rightfully made available through the services, in each case solely for your personal, non-commercial use. Any right not expressly granted herein are reserved by GORYDA Users and/or customers should understand that the term “Application’’ for GORYDA services shall refer to and consist of the following: (i) mobile software Application including, without limitation to any software code, scripts, interfaces, graphics, displays, text, documentation and other components;(ii) any updates, modifications or enhancements to the items listed in (i); (iii) any specific website the Application directs you through any browser on a phone, or such other device.
Users and/or Customers Restriction for Use
Users and/or customers shall use the services strictly in accordance with terms and shall not: (a) de-compile, reverse engineer, disassemble, attempt to drive the source code or decrypt the Application; (b) make any modification, adaptation, improvement, enhancement, translation or derivative work from the Application; (c) violate any applicable laws, rule, or regulation in connection with your access or use of the services; (d) remove, alter or make obscure any proprietary notice (including any notice of copyright or trademark) of GORYDA or its affiliates, partners, delivery employee or the licensors of the services; (e) use the Application or any part of the services for any revenue-generating endeavour, commercial enterprise, or other purposes for which it is not designed or intended; (f) use the service for creating a software package services that is, directly or indirectly, subjected to competition with or in any way substitute for any services, offered by GORYDA; or (g) use any proprietary information or interfaces of GORYDA or other intellectual property of GORYDA in the design, development, manufacture, licensing or distribution of any Applications, accessories, or devices for use with services.
Users and/or Customers Restriction on Transfer
You may not rent, lease, lend, sublicense, or transfer the services, the license or any of the rights granted hereunder. Any attempted transfer in contravention of this Terms shall be null and void and shall have no force or effect.
Intellectual Property Right Protection
All copyrights, patents, trademarks, trade secrets, and other intellectual property rights associated with the services are, and shall remain, the property of GORYDA. Except as expressly stated in this Terms, you are not granted any intellectual property rights in or to the services by any means whatsoever.
Third-Party Application Services and Contents
The services may be made available or accessed in connection with a third-party Application services and content (including as a way of advertising) that GORYDA does not control. You acknowledge that different Terms of use and privacy policies may apply to your use of such third-party Application services and content. GORYDA does not endorse such third-party services and content and in no event shall GORYDA be responsible or liable for any services of such third-party providers. GORYDA hereby disclaims any representation, warranty, or guaranty regarding Application services and content whether express, implied, or statutory, including, without limitation, the implied warranties of merchantability or fitness for a particular purpose, and any representation, warranty or guaranty regarding the availability, quality, reliability, features, appropriates, accuracy, completeness, or legality of the third-party content or Application service. GORYDA reserves the right to restrict or deny access to any third-party content and services otherwise accessible through the service, however, GORYDA has no obligation to restrict or deny access even if requested by you.
Intellectual Property Right Protection from a Third-Party
You are not authorized to use GORYDA’s trademarks in any advertising, publicity, or any other commercial manner without the prior written consent of GORYDA which may be withheld for any or no reason or may lead to legal action for claims.
Infringement Acknowledgement
You acknowledge and agree that, in the event of a third-party claim that the Application services or your possession or use of the services infringes a third-party intellectual property rights, you will be responsible for investigation, defense, settlement and discharge of any such claim of intellectual property infringement. You will however promptly notify GORYDA in writing of such claim.
User Accounts
To have access to some aspect of the GORYDA services, you may be required to register for and maintain an active personal user account (“Account’’). Account registration requires you submit to GORYDA certain personal information, such as your name, address, mobile number, nationality and you agree to check and get up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information within a particular period specified by GORYDA as may be shown in the actual service, may result in your inability to access and use the services or GORYDA termination of this Terms with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times.
Use of Data for Network Access
You are responsible for obtaining the data network Access necessary to use the services. Your mobile network Data and messaging rate and fees may apply if you access or use the services from a wireless enabled devices and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the services and Applications and any updates thereto. GORYDA does not guarantee that the services, or any portion thereof, will function on any particular hardware or devices. In addition, the services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications.
Limit of GORYDA Liability between drivers and passengers
Every driver has authorized GORYDA as their commercial agent for the mediation of conclusion of contracts between the driver and the passenger, including the power to accept payments from the passengers and to forward the payments to the driver. Your obligation to the provider of the transport service will be fulfilled when payment order is given to the transfer of funds to GORYDA bank account. You, as a passenger should ensure that the payment takes place and ensure that sufficient funds are made for the service. GORYDA reserves the right to withhold tip, if the payment of the tip is suspected to be fraudulent, illegal, for a purpose other than as a gratuity related to the service provided or used in GORYDA Terms and Conditions. After successful payment via GORYDA App payment, GORYDA receives your payment and forwards money to the driver excluding any taxes, if applicable. GORYDA may ask additional data from you to verify your payment.
If a passenger order a transport service and the driver has agreed to undertake the work, the transport service is considered to be ordered. Once a driver confirms that he/she will complete a passenger’s journey, such passenger will enter into a separate agreement with the driver for the provision of the journey on such Terms as the passenger agree with the driver. GORYDA does not provide journey while on transit and is not a party to your agreement with the relevant driver. A passenger may be offered to use a ride option that allows him/her agree to a fixed fare for a given instance of transportation service provided by the driver through GORYDA upfront service. GORYDA shall communicate to passenger upfront fare via the GORYDA App before the ride is requested. Upfront fare shall not be applied if you change the destination during the ride, the ride may take materially longer than estimated due to traffic or other factors, or when unexpected circumstances impact the characteristic of the ride especially if rout is used where toll apply.
Cancelling the use of an ordered transport service is considered to be situation where the driver has replied to passenger request and such passenger subsequently reject, cancel or refuse the transport service. When a transport service is cancelled after certain time period, passenger may be required to pay cancellation fee. A passenger who have requested transport service using GORYDA App and cause damage to the driver’s vehicle whatsoever, the driver will have the right to require the passenger to pay for the damage and any cost spent on the process of pursuing the damage. GORYDA may take responsibility by assisting the driver to recover the damage. GORYDA App is only a means of providing information service between passengers and drivers, GORYDA cannot guarantee or take any responsibility for the quality or the absence of defect in the provision of transport services. The usage of GORYDA App for requesting transport services depends on the behaviour of the passengers, GORYDA does not guarantee that passenger will always have offers available for the provision of the transport service.
GORYDA Ticket Payment
Ticket can be bought from the GORYDA with payment by cash, credit or debit card. Cards accepted at the time of purchase are clearly stated on the GORYDA online booking/App. GORYDA reserves the right to refuse any such cash, credit or debit card for payment at any time for whatever reason. If the card holder is part of the traveling party, GORYDA reserves the right to ask the card holder or traveler to provide supplementary data at GORYDA office including the bank teller or card used for the purchase to clear doubt. GORYDA also reserves the right to refuse transportation, cancel and void tickets, request additional payments at any time, in the event that the payment which the card is submitted in support of is not validated. Credit card will be charged with the amount and currency as per the itinerary clearly stated and accepted by the driver and passenger. GORYDA is not responsible for additional charges that may occur outside of GORYDA control such as credit or debit card fees, exchange rates, additional airport taxes and fees, etc.
All tickets have detailed fare rules that should be read and must be accepted by every passenger buying a ticket on the GORYDA App or website. Those rules regulate the validity of tickets, terms for possible changes to travel dates, possible refund charges and any other restriction a ticket may have. Online bookings can currently be made for travel on GORYDA operated transport service. Passenger should note that not all points of departure or arrival (combination of journeys) are yet open for online sales. GORYDA also reserves the right to issue electronic tickets (e-tickets) for online purchases and the ticket number is clearly stated on the e-ticket and the itinerary receipt presented and sent to the passenger/customer. In times when the ticket cannot be done instantly, the passenger/customer will receive the itinerary receipt as soon as e-tickets have been issued. You are required to present this itinerary receipt to gain access to the service and facilitate the check-in progress. GORYDA accept payment with credit or debit card from all commercial bank. Refunds or partial refunds will be processed as far as the rules of the purchased fare provided on GORYDA App allow for such refund. Possible changes to travel dates, refunds, re-insurance of replacement tickets or any other enquiries regarding online bookings, please contact the GORYDA ticket office. Also note that changes, refunds and re-insurance of ticket may not always be possible.
For passengers who have purchased tickets from GORYDA out of Nigeria through transfer of fund to GORYDA bank account, please note that there may be access to existing Online Dispute Resolution (ADR) platform set up by such country where the transaction took place. Passengers/customers are hereby informed that GORYDA is not currently subscribed to an approved ADR scheme. Therefore, our passengers/customers are unable to submit their complaints to an ADR platform. Please be aware that certain individuals might approach you by falsely presenting themselves as GORYDA ticket sales representative, employees, directors, affiliates or agents. Under a false pretence, they might try to gain access to your personal account information or to acquire money or other valuables by claiming that they are contacting you on behalf of GORYDA. The contacting individual or organization may, for example, invite you to participate in an investment opportunity. Such fraudulent offers and claims are usually received via email, the internet, text message, phone, etc. you are strongly advised to exercise great caution and disregard such fraudulent and invalid offers and invitations because under no circumstances will GORYDA and/or it employees, directors, affiliates, agents, or representative be held liable or responsible for any losses, damages, expenses, or other inconvenience resulting from or in any way connected to the actions perpetrated by such imposter.
Driver Acknowledgement & Agreement
GORYDA shall remit service fee to drivers every weekend. A driver who did not get service fee on the weekend he/she is required to get pay due to certain reasons, the driver will be urge to wait till the next weekend since GORYDA remit service fee to drivers on weekend basis. The percentage to be remitted shall be as agreed between GORYDA and the driver. Late remittance of the service fee for a period of one month will be subject to interest calculated at a rate of 5% per month which will be from the total percentage agreed by GORYDA for remittance. Service fee is the fee paid by GORYDA to drivers for the use of the services which shall be equal to a percentage of the amount GORYDA has earned from using the driver’s service. GORYDA shall specify and update from time to time the exact percentage of the driver service fee by taking into account all factors concerning participation and overall circumstances relating to the service performance of the driver. GORYDA will notify drivers via any medium of communication regarding changes and updates about service fee.
By providing transportation services as a driver, you acknowledge and agree that: At all times, you shall hold and maintain (i) a valid driver’s license with appropriate level of certification to operate your vehicle, and (ii) all licenses, permits, approvals and authority applicable to you that are necessary to provide passenger transportation services to third party in the territory(ies) in which you provide transport services (iii) you are authorized and medically fit to operate a motor vehicle (iv) At all times, you shall possess the appropriate and current level of training, expertise and experience to render transportation services in a professional manner with due skill, care and diligence. You further acknowledge and agree that you shall maintain high standard of professionalism, service and courtesy while rendering transportation services. (v) You may be subject to certain background and driving record checks (including criminal and motor vehicle records) from time to time in order to qualify you to render and remain eligible while rendering transportation services. Further, you agree to provide any necessary authorizations to facilitate our access to such records during the period of this term. GORYDA has the right, at any time in its sole discretion, to deactivate or otherwise restrict you from accessing or using App or GORYDA site if you fail to meet the requirements set forth in this Terms.
As a driver, your vehicle shall at all times be: (a) Properly registered to operate as a passenger transportation vehicle in the territory; (b) owned or leased by you, or otherwise in your lawful possession; (c) suitable for performing the passenger transportation services contemplated by this Term; and (d) maintain in good operating condition, consistent with industry safety and maintenance standards for a vehicle of its kind and any additional standards or requirements in the applicable territory, in a clean and sanitary condition; (e) free from the smell of smoke or strong fragrances. As a drive, you will not smoke or vape inside your vehicle while discharging transportation services. As a driver, you will not engage in reckless behaviour while driving, or drive unsafely, or permit an unauthorized third party to accompany you in the vehicle, or use dangerous substance while discharging transportation services for prearranged ride or logged on to any GORYDA digital network. You understand that GORYDA will maintains a “zero tolerance’’ controlled dangerous substance and alcohol policy and further agree that you shall not take any action that harms or threatens to harm the safety of the GORYDA community or third party. As a driver, you will only discharge transportation services using the vehicle that has been reported to, and approved by GORYDA and for which supporting documentation has been provided to GORYDA and drivers are not to transport more passengers than can securely be seated in such vehicle. Also you will not attempt to defraud GORYDA or riders on the GORYDA App in provision of transportation services. If GORYDA suspect that you have engaged in fraudulent activity, GORYDA may withhold transport fees accrue to the driver by weekend without 5% interest, whilst prosecute him/her. Drivers may refuse to make accommodation in the vehicle for animals it reasonably believe will be harmful. As a driver, if you understand that the vehicle with which you render transportation services has a lien against it, or you are not the owner of the vehicle, you must notify GORYDA the owner or lienholder of your intent to render transportation services with the vehicle prior to discharge of transportation services. All communication regarding this Terms will be conducted through GORYDA App. As a driver, you will not coerce passengers or their caregivers to make changes to accommodate your needs for being a driver. You will not have additional non-approved passengers in the vehicle while conducting a GORYDA trip. Be informed that you shall not discharge transportation services for purpose of child trafficking. Also you are required to notify GORYDA immediately of any changes in your address, vehicle, criminal or driving record. Drivers are required to report any conflict that may exist with the number of hours a driver maybe awake due to other engagement and/or other extracurricular activities that would hinder, impede or reduce driving capacities.
Consent to Use Information
You authorize and consent to the collection, storage and use, by GORYDA and its affiliates, partners and agents, of any information or Data related to or derived from your use of services and any information or Data that you provide to GORYDA and its affiliates, partners and licensor (“information’’). The information may include, without limitation, the following types of information and Data, in an aggregate search request, search results, patterns, Data and suggestions based on user actions. Notwithstanding the foregoing, you may not provide or disclose any information or Data that is personally identifiable to you. The information will be treated as non-confidential and non-proprietary, and GORYDA assumes to protect confidential or proprietary information (other than personally identifiable information) from disclosure and will be free to reproduce, use, and distribute the information to others without restriction. We will also be free to use any ideas, concepts, know-how or techniques contained in the information for any purpose whatsoever including, without limitation to developing and incorporating such services for the purpose of information.
Privacy Policy
You represent that you shall comply with the Terms and conditions of the GORYDA Privacy Policy, which sets forth and describes the practices of GORYDA concerning the collection, use and disclosure of information in connection with your use of the services.
Termination of User or Customer Service
GORYDA may, in its sole and absolute discretion, at any time and for no reason, suspend or terminate the services and the right afforded to you hereunder with or without prior notice if you are party to any fraudulent act of misrepresentation to deceive GORYDA. If you fail to comply with any terms of service of this Terms, the privilege and any rights afforded to you under this Terms shall terminate automatically, without any notice or other action by GORYDA. Upon the termination of this Terms, you shall be denied all use of the services and uninstall the Application.
Disclaimer Warranty
You acknowledge and agree that your use of or reliance upon the services and any third-party content and services accessed thereby is at your sole peril and discretion. GORYDA and its affiliates, partners, delivery agents, licensor, sender or receiver hereby disclaim any representations, warranties and guarantee regarding the Application services and third-party content and services, whether express, implied or statutory and including, without limitation, the implied warranty of merchantability, fitness for a particular purpose and non-infringement. Furthermore, GORYDA and its affiliates, partners, delivery agent, licensor, sender or receiver make no warranty that (i) the services and or third-party content and services will meet your requirements; (ii) the services and/or third-party content and services will be uninterrupted, accurate, reliable, timely, secure or error-free; (iii) the reliability of any package services, information or other material accessed or obtained by you through the services will be as represented or meet your expectations; (iv) any mistake whatsoever arising from the application services of a third-party content will be corrected. No advice or information, whether oral or written, obtained by you from GORYDA or from the Application shall create any representation, warranty or guarantee. Furthermore, you acknowledge that GORYDA has no obligation to correct any mistake or otherwise support or maintain the Application services or content.
Limitation of Liability
Under no circumstances shall GORYDA or its affiliates, partners, employee or licensor be liable for any indirect, incidental, consequential, special or exemplary damages arising out of or in connection with your access or use of or inability to access or use the services and/or any third-party content and services, whether or not the damages were foreseeable and whether or not GORYDA was advised of the possibility of such damages. Without prejudice to the foregoing, GORYDA aggregate liability to you (whether under contract, tort, statute or otherwise) shall not exceed the amount of one hundred and fifty thousand naira only (#150,000.00). The forgoing limitations will apply even if the above-stated remedy fails its essential purpose.
Indemnification
You agree to indemnify, defend and hold harmless GORYDA and its affiliates, partners, distributors and licensors, and each of their respective officers, directors, agents and employee (“the indemnified parties’’) from and against any claim, proceeding, loss, damage, fine, penalty, interest and expense (including, without limitation, fees for attorneys and other professional advisors) arising out or in connection with the following: (i) your access to or use of the services; (ii) your breach of this Terms; (iii) your violation of law in connection with your use of the services; (iv) your negligence or wilful misconduct in connection with your use of services; or (v) your violation of the rights of a third-party, including the infringement by you of any intellectual property or misappropriation of any proprietary right or trade secret of any person or entity. These obligations will survive any termination of this Terms.
Compatibility
GORYDA does not warrant or guarantee that the services will be compatible or interoperable with all Device or any other piece of hardware, software, equipment or Device installed on or use in connection with your Device. You acknowledge and agree that GORYDA and its affiliates, partners, delivery agent, employee and licensors shall have no liability to you for any losses suffered resulting from or arising in connection with compatibility or interoperability problems.
Governing law
GORYDA Terms shall be deemed to take place in Nigeria and shall be governed by and construed in accordance with laws of the Federal Republic of Nigeria, excluding its conflicts of law principles. This Term shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.
Severalty
If any provision of this Terms is held to be invalid or unenforceable with respect to a party, the remainder of this Terms, or the application of such provision to persons other than those to whom it is held invalid or unenforceable shall not be affected and each remaining provision of this Terms shall be valid and enforceable to the fullest extent permitted by law
Entire Agreement
This Terms constitute the entire agreement with respect to the use of GORYDA Application services, contents, delivery services and conveying of passengers to their various destination. More so, these Terms shall apply to all users and customers of GORYDA services including its employee and may be amended from time to time by GORYDA in its sole discretion. Any Terms proposed by users, employee or customers which are additional to or inconsistent with the Terms provided in this agreement shall be void unless specifically agreed and signed by GORYDA.